Formal Letter Format: Block, Modified, Semi-Block

First page of the Formal Letter Format .docx, showing full-block template and modified-block template

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A formal letter format is the layout: where the date sits, whether your paragraphs are indented, where the signature goes. There are three, and picking the right one signals that you know the conventions before the reader has read a word. This page shows all three with examples, and gives you free .docx templates for the two you will actually use, with no signup.

The three formats are full block, modified block, and semi-block. The difference is alignment, not content. Once you have the layout, the formal letter hub has the wording for specific letters: complaints, cancellations, appointment letters, and more.

The three formats at a glance

  • Full block. Every line starts at the left margin: date, addresses, salutation, paragraphs, close, and signature. Clean and simple, and the easiest to type.
  • Modified block. The date, the closing, and your signature block start near the centre of the page; everything else stays left. It is the most common business layout because it looks balanced on the page.
  • Semi-block. Like full block, but the first line of each paragraph is indented about five spaces. It is the least common today, seen mostly in traditional or older organizations.

If you are not sure, use modified block for business correspondence and full block when you want the simplest possible layout. Both are correct. Layout is only half of a company letter: what the law puts on the letterhead, who may sign, and the reference lines belong to business letter format on company paper.

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Full block: everything left-aligned

Full block is the layout in the first template of the .docx above. Here is a complete example, a refund request, so you can see every part in place. It is one half of an exchange we run across two pages on purpose: the answer the retailer sent back is the worked sample on how to respond to a complaint, so you can read the same dispute from both desks.

Grace Achieng
P.O. Box 12345 - 00100
Nairobi, Kenya

15 July 2026

Mr. James Otieno
Customer Service Manager
Summit Retail Group
P.O. Box 54321 - 00200, Nairobi, Kenya

Dear Mr. Otieno:

RE: REFUND FOR ORDER 4821

I am writing about order 4821, which I placed on 5 July and which arrived with two broken items. I have attached photographs and the delivery note.

Under your returns policy I am entitled to a refund for damaged goods. I am asking for a full refund of KSh 8,400 to the card I paid with, within 14 days. I have kept the items for collection.

Please confirm in writing that the refund is being processed. You can reach me on the details above.

Yours sincerely,
Grace Achieng
Enclosures: 2 photographs, delivery note

Modified block: date and close move to the centre

Modified block keeps the body left-aligned but shifts the date, the closing, and your name to the centre of the page. That is the only change from full block. The skeleton looks like this.

                        [Your Name]
                        [Your Address]

                        [Date]

[Recipient Name]
[Title, Company, Address]

Dear [Mr./Ms. Surname]:

RE: [SUBJECT]

[Paragraph 1, left-aligned.]

[Paragraph 2, left-aligned.]

                        Yours sincerely,
                        [Your Name]

Semi-block: indented paragraphs

Semi-block follows full block in every way except that the first line of each paragraph is indented about five spaces, the way a printed book indents. It looks more traditional and it is the least used of the three now. If a very formal or older organization expects it, keep everything left-aligned and indent only the start of each paragraph.

The parts of a formal letter

Whichever format you pick, the parts and their order are the same:

  • Your address and the date. Write the date in full (15 September 2026), not abbreviated.
  • The recipient's name, title, and address. Use the name where you have it.
  • Salutation. "Dear Mr. Otieno:" with a colon in US business style, a comma in UK style. Close with "Yours sincerely" for a named person.
  • Subject (RE:) line. One line in capitals telling the reader what the letter is about. It helps your letter reach the right desk.
  • Body. State why you are writing in the first sentence, give the facts, and say what you want to happen.
  • Close, signature, and enclosures. Sign above your typed name, and add an "Enclosures" line if you attach documents.

Email or a printed letter?

Email handles most business correspondence now, but a printed, signed letter still carries weight where a record matters: legal notices, formal complaints that may escalate, bank and immigration paperwork, and anything you may need to prove you sent. For those, print the letter, sign it, and keep a copy. For routine requests and confirmations, a well-formatted email using the same structure is fine. When you email a formal letter, put the RE: line in the subject and attach a signed PDF if a signature is expected.

Common mistakes

  • "To Whom It May Concern." It reads as dated. Find a name, or use the person's role.
  • Mismatched close. "Yours sincerely" for a named person, "Yours faithfully" if you did not name one.
  • Abbreviated or wrongly ordered dates. Write the month in full to avoid confusion between US and other date orders.
  • Confusing modified block with semi-block. Modified block moves the date and close to the centre; semi-block indents the paragraphs. They are not the same layout.

Frequently asked questions

What is the most common formal letter format?

Modified block is the most common in business, because the centred date and closing give the letter visual balance. Full block is a close second and the simplest to type. Semi-block is now rare.

What is the difference between block and modified block?

In full block, every line is left-aligned. In modified block, the date, the closing, and your signature block start near the centre of the page, while the address, salutation, and paragraphs stay left.

Do I put a comma or a colon after the salutation?

A colon in US business style ("Dear Mr. Otieno:") and a comma in UK style ("Dear Mr. Otieno,"). Be consistent with the close: "Yours sincerely" for a named person.

Should I still send a printed formal letter?

For legal notices, formal complaints, and bank or immigration records, yes: print it, sign it, and keep a copy. For routine business, a formatted email is fine.

Where do I put a subject line in a formal letter?

On its own line between the salutation and the first paragraph, in capitals, starting with "RE:". It tells the reader what the letter concerns before they read it.

Sources

  • Purdue OWL, basic business letters: block and modified block layouts and the parts of a letter. Semi-block is the older indented variant of the same structure, recorded in business-writing style guides rather than in a standard.
  • Standard business-letter conventions for salutation punctuation, subject lines, and enclosures.
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